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Frequently Asked Questions (FAQS)

Click on the questions to see the answer.

ANSWER:
I have nothing against ecommerce developer or free do it your self agency. In fact, those types of businesses are some of my best clients that desire a more professional approach.

However, if the project youíre doing needs industry standard development (i.e. a website, brochure, landing page or press release) youíll probably save a lot by coming directly to me.

Typically, agencies have higher overhead than I do, and itís reflected in their rates. Plus, most agencies donít have in-house developers. Instead, some tasks may be out-sourced.
ANSWER:
I have over 15 years of professional experience, and an MBA from University of Phoenix.

I bring not only expert web desings skills to the table, but also marketing acumen and business know-how. Iíve developed for many companies and helped them get results. I can do the same for you.
ANSWER:
I require a 50% deposit up front for most projects. The balance is due upon project completion. After weíve completed our first few projects together, we can discuss credit terms.
ANSWER:
Our basic offerings are:
1.) Professional design including photos and copy created specifically for your business†(some template base).
2.) Monthly website updates.
3.) Calendar invites through Constant Contact; setup and maintenance.
4.) Social Media web embedding i.e. Blogs.
5.) Professional Email setup.
6.) Ecommerce and online shopping.
7.) Search†engine†optimization.
8.) Desktop†Publishing†(i.e.†flyers/news†letters).

More details can be found on our solutions page.
ANSWER:
To submit an online price quote click on the price quote link that is on the home page. A link to a price quote can also be located on the solutions and options pages.
ANSWER:
Yes, JGWD Solutions excepts online payments. There is a premier members login link in the menu bar on every page. If you are a current JGWD Solutions Premier Member, simply enter the user name and password then click the Login button to get to the online payment page. Non-Premier Member the online payments option is located on our solutions page.

If you do not have a user name and password, you may register today form sign up page link from the menu above.
ANSWER:
We provide a 30-day hassle-free refund policy on all Premium Services, with the exception of domain names or domain services. To request a refund or to cancel the renewal of your Premium Services, please login and visit the "Support" link to speak to a customer representative or use the contact us link. All Cancellations "MUST" be done in writing per agreement.
ANSWER:
A list of pricing can be located on the solutions and options pages.
ANSWER:
Sign up for the mailing list on the solutions page. Premier Members can also sign up and the Client Access Only Page once logged in.
ANSWER:
Testimonies are merely a way for customers to express their feelings on JGWD Solutions' services. To submit a testimony please click on the "See More" link on the home page, about us page, or Testimony link at the bottom of every page of this web site. Also, locate the "Click here to add your testimony" on the Testimony page. Web site testimonials confer our legitimacy and likeability to our project. That said, please take the time to review our site and services and feel free to submit a testimony today. When submiting a testimonial, please include your Name, Email, Company Name and any contact information desired.
ANSWER:
My clients come from a variety of sources:

1.) Referrals from existing clients
2.) Referrals from other professionals (i.e. web designers, graphic designers, programmers, etc.)
3.) Clients who search Google and find my website
4.) Sub-contract work from clients of marketing agencies, web designers and ad agencies
ANSWER:
My clients are usually impressed with how efficiently things get done. The turnaround will depend on the size and complexity of your project.

Once we clarify the parameters of your project, Iíll give you a firm completion date. If you have a deadline to meet, please let me know up front, and Iíll do everything I can to accommodate you.
ANSWER:
I accept company checks or electronic payments through PayPal. If you donít have a PayPal account, you can still pay through PayPal using a Visa or MasterCard credit card. I can send you a link that makes the process super easy. Please be aware that PayPal charges a fee of approximately 3%.

If you are based outside the U.S., I cannot accept a check. Payment must be made through PayPal. Prices are determined in dollars and then converted through PayPal into your countryís currency. Please be aware that PayPal charges an international money transfer fee, which is based on your country of origin.
ANSWER:
Iím both. Over the many years Iíve been in business, Iíve had clients and projects that fell into both categories. Thatís not to say that I accept every project. When we talk, Iíll ask you questions about your business. If Iím not a fit, Iíll tell you up front.
ANSWER:
Other than my education and professional experience, I care about my clients and their success. I get wholly invested in every project I do. I look at the big picture but also pay attention to details. I think strategically but with a creative flair.

When we begin working together, youíll find I ask lots of questions. More importantly, I listen to your answers. I want to understand your business model. I get up to speed quickly and deliver marketing insights that go well beyond writing a few pages of copy.
ANSWER:
Yes. After weíve discussed the parameters of your project, Iíll put together an agreement that summarizes the details including the price. The agreement is a good way for us both to ensure that we have the same expectations.
ANSWER:
You can read testimonials from my clients here. If you want to speak to any of my current clients, feel free to ask, and Iíll provide you with their contact information.
ANSWER:
To login to permier membrship just click the login link that is located in the menu bar of any page on this site.
ANSWER:
As a member, the benefits are fantastic!
•  Sign up for weekly ads
•  See what's new
•  Receive emails for specials
•  Pay Online
•  And Much More . . .

To register for permier membership just click the sign-up link that is located in the menu bar of any page on this site.